FAQs
How do I book a tour?
To book a tour with us, you have two options: simply navigate to our website's booking section and select your desired destination and tour package. If you prefer a tailor-made package, kindly send us a message through our platform, and we will contact you within 24 hours.What types of tours do you offer?
We offer a diverse range of tours, including adventure tours, wellness tours, cultural tours, and experience tours. Explore our website for specific offerings in each category.Are your tours guided? Yes, all our tours are guided by experienced and knowledgeable local experts who will enhance your travel experience with insights and commentary about the destination.
What is the group size on your tours? We maintain a maximum group size of 20 participants for all our tours. This deliberate limit ensures a more intimate and personalized experience for our guests, highlighting our dedication to prioritizing quality over quantity.
Do you deal with groups only? No, we cater to both groups and individual travelers (FITs).
Do you offer hotel pick-up and drop-off? Yes, we provide hotel pick-up and drop-off for many of our tours. Transportation details will be provided during the booking process.
Can I submit my own itinerary? Yes, you can. Please feel free to submit your itinerary through our "Enquire Now" form, and we'll be happy to assist you further.
Are air tickets and visa costs included in the tour package? Certain packages may include air tickets and visa arrangements. Please refer to the specific package details for more information on what is included. For other tour packages, participants are responsible for arranging their own air tickets and obtaining any required visas for travel independently
What should I bring on the tour? We recommend bringing comfortable clothing and footwear, weather-appropriate attire, sunscreen, a camera, and any specific items mentioned in the tour description. Detailed recommendations will be provided upon booking.
Are meals included in the tour? Some tours include meals while others do not. Please check the specific tour details for meal inclusions. Dietary preferences can often be accommodated with advance notice.
Is travel insurance included? Travel insurance is not included in our tour packages. We highly recommend that all participants have adequate travel insurance coverage for the duration of the tour.
Do you provide Tour Managers during your tours? Yes certainly we will. When you receive our offer it will not include a tour manager’s services. If you would like us to offer it then please ask us when sending your enquiry through to us.
How do I contact customer support? For assistance with bookings, inquiries, or support, you can reach our customer service team via email at info@novialnomad.com or by phone at +358 40 3201346. We are available 24/7 to assist you.